Privacy Policy

I. Preface

Welcome to CTE Online Shopping Website (hereinafter referred to as “this website”)!

The use of this website involves your privacy rights and the collection, processing and utilization of personal information (including use, sharing, disclosure, transmission, international transmission, storage and other technological and commercial utilization methods (same as below)). In order for you to use the services and information of this website with ease, CCYS HI-TECH INTERNATIONAL LTD (including our company and related enterprises, hereinafter referred to as “the Company”, “us” or “we”) shall inform you the following policies while collecting your personal information according to Section 1, Article 8 of Personal Data Protection Act. Please read this Privacy Policy carefully.

This Privacy Policy details how the Company collects, processes and uses the information obtained through this website and each of the Company's websites and webpages (hereinafter referred to as "websites") and the services, products, software and software applications used on the individual products, computers and mobile devices provided by us (collectively referred to as "goods or services"). Please keep in mind that your use of the Company's website and goods or services is regulated by our Terms and Conditions and this Privacy Policy. You must agree and accept this Privacy Policy and the Terms and Conditions before browsing and using the website and goods or services. By browsing and using the website and goods or services after the Company has prompted the user to read this Privacy Policy and the Terms and Conditions in any method, the users are deemed to explicitly consent in writing to the irrevocable confirmation and acceptance of this Privacy Policy and the Terms and Conditions, regardless of whether the user has clicked the link or has skipped the steps of clicking “Agree” or “Reject” button. By confirming and accepting this Privacy Policy, you voluntarily consent in writing to the content below:

II. Collection, processing and utilization of information

(a) Consent of the scope of personal information

1. By confirming and accepting this Privacy Policy, you are deemed to consent in writing for the Company to collect, process and use the personal information that can be used to identify an individual, including but not limited to the following items:

  • (1) Name, gender, service unit, professional title, postal address, telephone number, e-mail address, and other information necessary for completing payment;
  • (2) Website user name;
  • (3) Profile picture;
  • (4) Social media account ID;
  • (5) IP address and GPS position;
  • (6) Specified account number, password and other account settings;
  • (7) The server records of digital footprint, including but not limited to the IP address, usage time, browser and browsing records, etc.
  • (8) The name, gender, birthday, mobile phone number, goods or services installation location address, alternate e-mail address and other information of registered users (including product registrants, authorized users and product users), as well as each login, logout, used function, user category, time, result, IP address and GPS location, etc., for the needs of the specific website and goods or services.
  • (9) In addition to the above item 1 to 8, it also includes the following types of information specified in “The specific purpose and the classification of personal information of the Personal Information Protection Act”: “Code 001 Type for identifying individuals; For example: Name, title, address, office address, previous address, home telephone number, cell phone number, messenger account, internet web signing up account, postal and resident address, photograph, fingerprint, the E-mail address, digital signature, serial number of certificate card, certificate serial number, record providing internet identity authentication or applying inquiry service record as well as any other data which can identify the individual.”, “Code 002 Type for identifying finance; For example: The number and name for financial institutions’ account, the number of credit card or VISA card, the number of insurance policy and any other number or account of individual, etc.”, “Code 003 Type for identifying in government data; For example: The number of personal ID card, certificate identity number, tax registration numbers, the number of Insurance certificate, the disabled manual number, the number of retirement certificate and the number of passport, etc.”, “Code 011 Individual description; For example: Age, gender, date of birth, native place, nationality and voice, etc.”, “Code 031 Residence and facilities; For example: The address of residence, the type of facility, householder or tenant, the years for living, rent, taxes and other spending, type, value and owner name of the house.”, “Code 036 Lifestyles; For example: The types and details of consumer goods and services, personal or family consumption patterns, etc.”, “Code 061 Current status of employment; For example: Employer, title in the work place, the description about work, ranking, the date of employment, working hour, the working place, character of industry, the condition and period being offered, the previous liabilities and experiences related to the existing employer, etc.”, “Code 073 Details concerning security; For example: Password, security number and the levels of authorization, etc.”, “Code 093 Financial deals; For example: The amount paid, the amount of credit limit, guarantor, the way to pay, record of dealing, financial guarantee or other warranty, etc.”, “Code 094 Compensation; For example: Details concerning the compensation being requested and the sum of the request.”, “Code 101 Data subject's business activities; For example: Type of business activity, goods or services provided or utilized, and commercial contracts, etc.”. “Code 102 Agreement or contract; For example: With regard to dealing, business, law or other contract and agency, etc.”, “Code 131 Research of paper documents; For example: Index or code of paper documents which were not processed by automatic machine, etc.”, “Code 132 Data unclassified; For example: Mails, files, reports or e-mails unclassified ,etc.

2. By confirming and accepting this Privacy Policy, you are deemed to agree in writing with the collection, processing, utilization of personal information by the Company. The Company will not be able to provide you with the complete experience of the website and goods or services if the required information is not provided.

3. Registered users of the Company's website and goods or services are deemed to voluntary agree with the collection, processing, utilization of the abovementioned personal information by the Company for the specific purpose of this Privacy Policy, the website and goods or services after (1) purchasing, installing and registering of goods or services, or (2) registering and logging in to the Company's website and goods or services for the first time (according to the needs of individual websites or goods or services). If you disclose any personal information related to yourself or others to the Company, the website or goods or services before or during the purchase, installation, registration and log in, you are deemed to have the legal authority of doing so, and that you allow the Company to collect, process and use the information provided by you in accordance with this Privacy Policy and relevant regulations.

(b) Consent of the source, method and channel of personal information

1. By confirming and accepting this Privacy Policy, you are deemed to agree in writing with the Company to collect, process and utilize personal information under consent of the owner of the information in various ways and sources, including:

  • (1) Through the website and goods or services;
    The Company will collect, process and utilize personal information through our website, for example, when you register your account, or respond to forms, surveys, prize draws, competitions or applications, or when you use different goods or services, or participate in various projects or services.
     
  • (2) From the information provided by you.

    When you contact customer service, register or purchase the Company's goods or services, we may collect, process and utilize the obtained personal contact information (such as your name, email address and telephone number).
    We may also collect, process and utilize relevant personal information from the return, warranty, or registration of goods or services.
     
  • (3) From other sources.

    We will collect, process and utilize personal information from other shared sources, such as open databases and joint marketing partners, etc, if we share information from the other sources. The Company may agree that you share information on a third-party social media website, or use social media websites or other websites to establish or connect accounts. When you interact with these online services, these social media websites may allow the Company to access the specific personal data stored in its website system(such as the content viewed, the advertisement displayed in your feeds, or the advertisement you may have clicked on). You can control the Company’s access of the personal information through the privacy settings of the third-party website.

2. Please note that if you disclose any personal information related to the third party to the Company or the related provider of the website and goods or services, you are deemed to have the legal authority of doing so, and that you allow the Company to collect, process and use the information provided by you in accordance with this Privacy Policy and relevant regulations .

3. By confirming and accepting this Privacy Policy, you are deemed to agree in writng that the Company may receive personal information from a third-party for the purpose of providing you with better services. These personal information may come from our partners who provide specific services, third-parties who use official accounts, the Company’s website and goods or services accounts for login verification, or provide related services. If you use any service related to a third-party, the Company will automatically issue an internal identification code to link and share your personal information with these third parties.

(c) Consent of other information

1. By confirming and accepting this Privacy Policy, you are deemed to agree with the Company to collect, process and utilize other information in various ways and sources.

2. Other information refers to any information that will not reveal your specific identity or is not directly related to an identifiable individual, such as:

  • (1) Browser and device information.
  • (2) Information collected through Cookie, pixel tags and other technologies.
  • (3) Information collected through the use of the Company’s devices and other website or goods or services, such as our mobile applications.
  • (4) Demographic information and other information provided by you that will not reveal your specific identity.
  • (5) Information collected in a way that will not reveal your specific identity

3. If the Company receives an application to treat other information as personal information according to applicable laws, the Company's purpose of using and disclosing this information will be the same as that of personal information described in this Privacy Policy.

4. By confirming and accepting this Privacy Policy, you are deemed to agree in writing that the Company and our cooperative companies will collect, process and utilize other information in various ways, including:

  • (1) Storage, output or transmission via browser or device.

    Most browsers will store, output or transmit specific information, or automatically store, output or transmit through devices, such as the Media Access Control (MAC) address, the computer system (Windows, Mac or Android), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, the name and version of this website and goods or services (for example, the mobile application). The Company will use this information to ensure the normal operation of this website and goods or services.
     
  • (2) Collected through the use behavior of the website, devices and other goods or services.

    The Company may collect, process and utilize performance information of some of the Company's consuming goods or services and general statistical information about how you use the Company's goods or services. The above information will not be collected until you download the software type of goods or services and agree to the Company's Terms and Conditions, end-user license agreement and this Privacy Policy. The Company may also collect metadata about your files. The Company will use this data to improve our goods or services and service quality, and to improve the general marketing activities for such goods or services. The Company may summarize information to explain the use of this website and/or the Company's goods or services to the Company's existing and/or potential business partners, sponsors, advertisers or other third parties, or to respond to government requirements.
     
  • (3) Storage, output, or transmission through cloud services or backup data.

    If you use the goods or services of The Company cloud service or backup service, the information of the devices and/or accounts you choose to back up may be stored, output or transmitted to the Company or the Company service, and the Company may collect, process, or utilize such information through the provided goods or services to improve the data on your devices.
     
  • (4) Using Cookie and other similar technologies.

    The Company will collect, process and utilize information by using Cookie and similar technologies to automatically store, output or transmit through your browser or device, or by your use of this website and goods or services. For more information on such implementations, please refer to Article 6, Cookie and Other Technologies in this Privacy Policy.
     
  • (5) Through Google Analytics or other similar services provided by Amazon, Microsoft and IBM.

    We use Google Analysis Service or other similar services provided by Amazon, Microsoft and IBM. This service uses Cookie and similar technologies to collect and analyze relevant information on service usage, and report on user activities, trends or personas. If you are a registered user of our website and/or goods or services, we may use this information and other information provided by you to improve the services of the program or website and other goods or services. This service may also collect usage information about other websites, applications and online resources.
     
  • (6) Google reCAPTCHA or other similar services provided by Amazon, Microsoft and IBM.

    For the submission of some forms, we also use the tool “reCAPTCHA” provided by Google or other similar services provided by Amazon, Microsoft and IBM to identify humans and robots, so as to avoid the abuse of such forms by spam robots. The algorithm of the reCAPTCHA tool itself may use Cookie and other information, such as IP address, date, time, language, screen size and resolution, mouse activity on the web page, etc. The reCAPTCHA tool follows Google's Terms and Conditions and Privacy Policy.
     
  • (7) IP address.

    Your Internet service provider will automatically assign an IP address to your computer. Whenever a user accesses the website and/or goods or services, the Company server log file may automatically identify and record the IP address, along with the time and page visited by the user. Collecting IP addresses is a standard operation that many websites, applications and other services have automatically performed. The Company uses IP addresses for many purposes, such as calculating usage levels, diagnosing server problems, and managing websites and goods or services. The Company may also know your approximate location from your IP address.

(d) By confirming and accepting this Privacy Policy, you are deemed to agree in writing for the Company and its affiliated enterprises, as well as the cooperating companies who complete transactions or provide services (including but not limited to the logistics companies), to collect, process and utilize your personal information and other information in the domestic or foreign locations where the Company, its affiliated enterprises and cooperating manufacturers are located within any one of the following circumstances:

1. When your account on this website is valid;

2. During the period required to perform the specific purposes identified in this Privacy Policy;

3. During the period required by the applicable law; Or

4. During the period required or allowed for the purpose of the information.

(e) Confidential information

Unless necessary for the normal operation of goods or services, please do not send any confidential personal information to the Company through the Company's website, goods or services or in any other way, or disclose such information (such as Identification Number、social security number, ethnic origin, political opinions, religious beliefs, criminal background, trade alliance and other related information), and do not send or disclose any sensitive personal information such as health condition, biological or genetical character that are not related to the Company's website and goods or services.

III. Purpose of information collection, processing and utilization

1. By confirming and accepting this Privacy Policy, you are deemed to agree in writing that the Company will collect, process and utilize personal information (including sensitive personal information) as the sole or shared manager of the information for the following purposes according to this Privacy in order to provide the website, goods or services and all additional services. The purpose of the Company includes managing the contractual relationship between you and us, and/or complying with legal obligations, and/or achieving the legitimate business interests of the Company (including the purposes shown in Section 2 to 5 of this article). However, if we need to collect, process and utilize your information under other specific circumstances, we will ask you or inform you through other channels, and this notice takes precedence over the general situations described in this Privacy Policy.

2. The Company will use personal information for the following purposes:

  • (1) To fulfill the functionality of this website and goods or services, provide services, and your requirements.
  • (2) To answer your questions, fulfill your requirements and provide relevant reports.
  • (3) To send you management information, such as changes in terms, detailed rules and policies.
  • (4) To judge the language suitable for your use.
  • (5) To maintain the security of our website and goods or services or avoid unauthorized use:
    (i) To verify your identity;
    (ii) To monitor, discover and stop unauthorized use of services, improper access to services or abuse of services;
    (iii) To confirm your identity and notify you when your account is used without authorization;
  • (6) To develop, provide and improve our website and goods or services:
    (i) Provide you with website, goods or services and any additional services that enables you to send your “content created by users” to other users;
    (ii) Enable you to use your account on multiple devices and move your account to other devices;
    (iii) Help you find other users you know and keep in touch with the Company. It requires prior consent, and you can allow other users to get in touch with you;
    (iv) Enable you to synchronize other applications provided by the Company, the Company’s related enterprises and business partners to your account, and share information among multiple applications you use;
    (v) Respond to your request for additional services;
    (vi) Ensure to provide support to customers and respond to your questions or claims in a timely and effective manner;
    (vii) To conduct customer surveys;
    (viii) Inform you of other important information related to the service and all additional services when necessary;
    (ix) To check the identity of winners in promotional activities, send gifts to winners, and deliver their purchased goods or services;
    (x) To accumulate anonymous statistics related to services and all additional services; and
    (xi) Comply with applicable laws and fulfill legal obligations.
  • (7) To realize personalization or provide advertisements:
    (i) To provide information related to our services, or related to our affiliated enterprises, or advertising information of advertisers of other companies.
    (ii) Information related to the improvement and/or optimization of services and any additional services; and
    (iii) To evaluate the effectiveness of our advertisements published on the Internet or other media.
  • (8) To achieve the following specific purposes specified in “The specific purpose and the classification of personal information of the Personal Information Protection Act”: “Code 022, Foreign Exchange Business”, “Code 030, Arbitration”, "Code 032, Criminal data management”, “Code 040 Marketing (including financial cross-selling business)”, “Code 067 Credit card, cash card, debit card or electronic value-stored card business”, “Code 081 Legal transaction business for personal data”, “Code 090 Consumer, Customer Management and Service”, “Code 091 Consumer Protection”, “Code 098 Business and Technical Information”, “Code 118 Intellectual property rights, the disc management and other related administrative”, “Code 122 Administrative petition & appeals and administrative remedies”, “Code 123 Trade promotion and management”, “Code 124 Township mediation”, “Code 125 Broadcasting administration and management”, “Code 135 Information (Communication) Services”, “Code 136 Information (Communication) and database Management”, “Code 137 Information and Communication Security and Management”, “Code 148 Internet shopping and other electronic commerce services”, “Code 150 Assisted with logistical support management”, “Code 152 Advertisement or commercial behavior administration”, “Code 154 Reference”, “Code 157 Investigation, statistics and research analysis”, “Code 171 Other central government authorities and its subordinate authority internal management, supervision of public affairs, administrative assistance and related services”, “Code 172 Other public sectors implement relevant business (including the non-departmental public body, government-sponsored foundation and other public legal person)”, “Code 173 Other government agency for the purpose of supervision and management of the industry-competency”, “Code 174 Other Judicial Administration”, “Code 175 Other local government authorities and its subordinate authority internal management, supervision of public affairs, administrative assistance and related services”, “Code 176 Other natural persons based on the legitimacy of the purpose of the processing and use of personal information collected”.

3. By confirming and accepting this Privacy Policy, you are deemed to agree in writing with the Company to collect, process and use your personal information for the purpose of managing the contractual relationship between us and you and/or complying with legal obligations with the following activities:

  • (1) To provide you with marketing materials, and to create a personalized experience of using this website and goods or services.
  • (2) To send you marketing information that we believe you will be interested in with your consent.
  • (3) To provide personalized experience, present goods or services according to your preferences and strengthen the function of social sharing.

4. By confirming and accepting this Privacy Policy, you deemed to agree in writing with the Company to collect, process and use your personal information in order to achieve the legitimate business interests of the Company with the following activities:

  • (1) To enable you to participate in prize draws or other promotional activities.
  • (2) To enable you to participate in prize draws, competition and other similar promotional activities, and to manage such activities. Some activities may have additional regulations, including information about how the Company uses and discloses your personal information.

5. By confirming and accepting this Privacy Policy, you are deemed to agree in writing with the Company to collect, process and use your personal information for the purpose of managing the contractual relationship between you and the Company with the following activities:

  • (1) To accomplish the Company's business objectives and conduct information analysis.
  • (2) To collect and/or anonymously process personal information.
  • (3) For the Company's commercial purposes, such as data analysis, auditing, fraud prevention and detection, development of new goods or services, enhancement, improvement and modification of the website and goods or services, identification of use trends, judgment of promotion effectiveness, operation and expansion of business activities.
  • (4) Use IP addresses for various purposes, such as calculating usage levels, diagnosing server problems, and managing this website and goods or services. The Company can also know your approximate location from your IP address.

IV. Processing and utilization of information, especially for transmission, sharing and disclosure

(a) Disclosure of personal information

1. By confirming and accepting this Privacy Policy, you are deemed to agree that the Company will disclose personal information under the following circumstances:

  • (1) Disclose to the Company's affiliated enterprises for the purposes stated in this Privacy Policy, or the purpose of the website, goods or services.
  • (2) Disclose to the Company’s third-party service providers who will provide various services such as hardware repair and/or replacement, website hosting, data analysis, information technology and related framework deployment, customer service, email delivery, audit, etc.
  • (3) Expose to third-party sponsors of prize draw, competition and similar activities. The Company will not share personal information with any third party that has no affiliation with us, or use it for the direct marketing purpose of the third party without your consent.
  • (4) Provide information at the minimum necessity when you use services related to third parties, or when it is necessary for the partners to use information to identify users. In this case, we will only provide information (internal identification code, part of device information (advertisement identification code, language setting, etc.), and attribute information) to the third party to the minimum extent necessity, and we will reconfirm your will when providing information such as name, address and telephone number. The recipients of information may include enterprises outside your country or region.

2. Except as stated in this Privacy Policy and other applicable amendments to this policy, or unless we think that the applicable laws require or allow us to do so in good faith, the Company will not provide your personal information to any third party without your consent, except for the following circumstances:

  • (1) Please note that you may disclose your personal information through your personal profile on the Company's website or goods or services, public forums on this website or goods or services, or the information and contents posted or disclosed on social media accounts.
  • (2) Please note that any information you post or disclose in social forums and other areas will become public information, which can be obtained by other users and the general public.
  • (3) When you link your account of this website to your social media account, you will share the information with friends, other users and suppliers of your social media account. By doing so, you authorize the Company to promote the sharing of such information, and it is deemed that you acknowledge the use of the shared information will be controlled by the privacy policy of the social media provider.

3. Due to the need of the functions of the website and goods or services, in some cases, the Company will process and utilize the collected, processed and utilized personal information (including sensitive personal information) by using algorithms or personal data profiling techniques, so as to obtain the most beneficial suggestions for the use of goods or services for registered users, but the Company will not use these algorithms or personal data profiling technology to make the users bound by the automated decisions that may have material influence to them.

(b) Other situations in which personal information is collected, processed and utilized (including use, sharing, disclosure, transmission, international transmission, storage and other technological and commercial utilization methods)

By confirming and accepting this Privacy Policy, you are deemed to agree in writing with the Company and its affiliated enterprises, and the cooperating companies for completing transactions or providing services, including but not limited to the logistics companies, to collect, process and utilize your personal information in the following ways (including using, sharing, revealing, transmitting, international transmission, storage and other technological and commercial utilization methods):

  • (1) To comply with applicable laws and regulations. This section may include laws and regulations of countries/regions outside your residence.
  • (2) To respond to the requirements of public or government departments, or to cooperate with law enforcement. This section may include departments in the countries/regions outside your residence.
  • (3) For legal purposes. For example, to implement the Company's Terms and Conditions or other agreements with you; and to protect the rights, privacy, safety and property of the Company and/or related enterprises, you or others.
  • (4) Relevant circumstances of sales or commercial transactions. The Company has legal rights and interests to use your personal information, disclose and transfer it to a third party when all or part of the Company, assets and stocks are reorganized, merged, sold, acquired, transferred, or otherwise donated (including any bankruptcy or similar situation). Such third parties may include acquirers and their consultants.
  • (5) Collection, processing, utilization, international transmission and marketing by automatic machines or other non-automatic methods on the premise of complying with relevant laws and regulations on personal information protection.
  • (6) Provide to government or judicial departments according to laws and regulations.
  • (7) If it is necessary to cooperate with public institutions or academic research institutions for statistical or academic research based on public interest, and the data or information has been processed by the provider to the extent that such data or information cannot be used to identify specific individuals, or according to the disclosure methods used by the collector , such data or information cannot be used to identify specific individuals.
  • (8) Entrust a manufacturer to help collect, process or utilize your personal information for data analysis, statistics and investigation.
  • (9) Except for the above circumstances, the Company will not provide personal information sufficient to identify users to third parties (including domestic and overseas), or use it for purposes other than collection. However, the Company may delete information items that can identify specific individuals and use them to create statistical information (including publications) that cannot identify individuals.

(c) Use and disclosure of other information

1. In some cases, the Company will combine other information with personal information. If this is the case, this kind of information will be treated as personal information since it is combined.

2. Due to the need of the functions of the website and goods or services, in some cases, the Company will process and utilize the collected, processed and utilized other information by using algorithms or personal data profiling techniques, so as to obtain the most beneficial suggestions for the use of goods or services for registered users, but the Company will not use these algorithms or personal data profiling technology to make the users bound by the automated decisions that may have material influence to them data profiling techniques to restrict the users.

V. Maintenance of Personal Data

(a) Selection and Control

1. Your rights to select and control the use and disclosure of your personal information:

You may contact the Company or log in to the Company's website or goods or services to help ensure that your contact information and preferences are correct, complete and up-to-date. As for other personal information we keep, we will provide you access and copies, so that you can access this information for any purpose, including asking us to correct incorrect data or asking the Company to delete data that is not required to be kept according to law or for legitimate business purposes. Once your identity has been verified, we will reply to your request within a reasonable time according to relevant laws.

2. You can subscribe or unsubscribe the following service items (according to the actual situation):

  • (1) Receive the electronic message from the Company. If you don't want to continue receiving promotional emails from the Company, you can unsubscribe the service by any of the following ways:
    (i) Follow the instructions in the following section of “Contact us”. Once your identity is verified, we will reply to your request within a reasonable period of time according to relevant laws; or
    (ii) Click the "unsubscribe" link in the marketing email.
  • (2) Please note that even if you unsubscribed the Company’s promotional emails, we will still send you important emails related to management affairs.
  • (3) If you have any questions, you can send us an email according to the instructions in the section of “Contact us”, or contact us through the “Virtual Customer Service” dialog window on this website.

3. How you access, change and remove personal information: If you plan to stop using the Company's website, goods or services or you don't agree with the Company to collect, process and utilize your personal information for providing the website, "goods or services, you can also choose to delete your login account directly through your goods or services application. Unless otherwise agreed in this Privacy Policy, we will delete your personal information.

4. If you want to apply for access, amendment, update, blockade, restriction or deletion of personal information, or if you want to obtain an electronic copy of personal information previously provided to the Company and send it to other companies (limited to the portability of data given to you by applicable laws), you can apply with the instructions described in the section “Contact us”. We will respond to your request in accordance with applicable laws. Once your identity is verified, we will reply to your request in accordance with relevant laws within a reasonable period of time.

5. When applying, please state the personal information you want to change, whether you want to remove your personal information from the Company’s database, or how you want to restrict the Company's use of your personal information. For your safety, the Company will only handle the request for personal information related to your e-mail address of your application, and the Company needs to verify your identity before adopting your request. We will comply with your requirements as soon as possible within thirty (30) days after passing the verification.

6. Please note that the Company still needs to keep specific information for records according to the actual situation in order to complete any transactions before your application for changing or deleting information, and/or to file, handle and defend legal claims or complete anti-fraud, anti-money laundering and compliance with laws and regulations.

7. We may refuse to deal with your unimportant/meaningless requests, requests that endanger others' privacy rights, extremely unrealistic requests, or access requests that are not stipulated by local laws. We may also refuse the delete or access request if we consider it will prevent us from legally using the data for anti-fraud and security purposes as mentioned above. All regions can log in to the Company's website and use the online tools set up by the Company to exercise access, disable/restrict, correct or delete requirements. When making requests using such online tools, we will verify your identity and whether the request is reasonable.

8. If permitted by applicable laws, we may not be able to reply to your request under the following circumstances:

  • (1) Disclosure of information that may harm your or others’ life, body, property or other rights or interests;
  • (2) Disclosure of information that may seriously affect the proper operation of our business;
  • (3) Disclosure of information that will violate other laws; or
  • (4) If you fail to verify your identity when asking for information disclosure.

(b) Do not track Our

goods or services and website currently do not support the "Do Not Track" requirement.

VI. Cookie and other technologies

(a) The use of Cookie and other similar technologies

1. The Company will use Cookie and similar technologies to automatically collect, process and utilize information through your browser or device, and will also collect information through your use of this website and goods or services.

2. Cookies are small text files stored in your computer when visiting websites. When you visit again later, the website will read the information stored in this text file. Some Cookies are necessary to make the website work properly. In addition, other Cookies are convenient for visitors. For example, the website will remember your username and your language preferences in a safe way. Cookies allow you to skip filling in the same information every time you visit a website.

3. We will use Cookies for the following purposes:

  • (1) Assist us to maintain your use when you use the Company's website, goods or services and/or all additional services;
  • (2) Improve the security of our system;
  • (3) Save your preferred information and provide you with customized services; as well as
  • (4) Help us understand the users' use of the Company's website, goods or services and improve the service quality.

4. We also use the following third-party Cookies on our website:

  • (1) Google Analytics;
  • (2) Other similar services provided by Amazon, IBM, Microsoft and their affiliated enterprises.

5. By continue to use the Company's website, goods or services, online services, interactive applications, e-mail messages and advertisements, you are deemed to agree with us using Cookies and similar technologies in accordance with the provisions of this Privacy Policy.

6. Most Internet browsers allow you to choose whether to use Cookies or not. However, if you clear Cookies or restrict the function of Cookies, you may not enjoy the full performance or access of all functions of the Company's website and goods or services, which may affect your overall user experience.

7. The Company's website, goods or services, online services, interactive applications, e-mail messages and advertisements may use Cookie and other technologies, such as pixel tags or web beacons. These kinds of technology can help us better understand user behavior, tell us which parts of the website users have visited, and promote and measure the effectiveness of advertising and web search. We treat information collected through Cookie and other technologies as non-personal information. However, if the local law recognizes the Internet Protocol (IP) address or other similar identification data as personal information, we will recognize it the same. Similarly, if non-personal information is combined with personal information, we will also regard such combined information as personal information in this Privacy Policy.

8. When you use our website, goods or services, online services and applications, the Company will also use Cookie and other technologies to record your personal information, in order to make you enjoy a more convenient and personalized user experience. For example, if we know your name, we can greet you the next time you visit the Company's website and goods or services. By knowing your country/region, language and service organization, we may provide a tailor-made and more practical shopping experience. If we know that specific goods or services or use of specific services is purchased from your computer or device, we can provide advertisements and e-mail contents that fit your interests. By knowing your contact information, hardware ID and computer or device related information, we can personalize your operating system, set up your cloud service and provide you with better customer service.

9. Like most Internet websites, we will automatically collect some information and store it in the log file. Such information includes Internet Protocol (IP) addresses, browser types and languages, Internet service providers (ISPs), referring and leaving websites and applications, operating systems, date/time stamps, and click-through streaming data. We use these information to understand and analyze trends, manage websites, understand users' behaviors on websites, improve our goods or services, and collect relevant demographic information of whole users. The Company may use the abovementioned information to engage in marketing and advertising services.

10. Some of our e-mail messages will use the “click link URL” which will link to the content of the Company website. When customers click on this kind of URL, they will go through an independent web server and arrive at the landing page of our website. We will track this kind of click-through data to help determine the attention to specific topics and measure the effectiveness of customer communication. If you don't want to be tracked in this way, please do not click on the text or picture link of the email message. Pixel tags allow us to send e-mail messages in a format that customers can read and let us know whether customers open the e-mail or not. We may use this kind of information to reduce or stop sending messages to customers.

(b) Target marketing/Remarketing

1. The Company will ask the advertising service provider to help the Company identify the Company’s advertisement that you are most likely to be interested in. When you use The Company's website and/or goods or services, these advertising service providers may use behavioral information (for example, the way you visit this website or goods or services) to provide you with relevant advertisements.

2. The Company will enter into a contract with an advertising company to advertise the Company's goods or services on websites that are not affiliated with the Company. After clicking on the Company advertisement, you will be redirected from the third-party website that provides the advertiser or goods or services mentioned in the preceding paragraph to this website. Cookie and other similar technologies contained in the above-mentioned advertisement may be used to track your response to the Company's advertisement. This kind of technology and your online activity information collected by advertising companies will be used to identify your usage across devices, such as mobile phones and laptops.

3. For further information about this practice and how to exit this service on the computer and mobile browsers accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/. The browser you are using must be set to accept Cookie that the above service exit can take effect on your computer. If you delete Cookie or access this website or goods or services through a different device, you must exit the service again. You can go to the following website, download the AppChoices application, and choose to quit the service in the mobile application: www.aboutads.info/appchoices. Please note that exiting the targeted marketing /remarketing service will not cancel the reception of general advertisements.

(c) Cookie statement

1. This Cookie statement provides instructions for different types of Cookies, web beacons and similar technologies that may be applied to the Company's website or goods or services. The “Company website” includes but is not limited to the Company's websites and web pages, as well as sub-domains (hereinafter collectively referred to as "websites") or goods or services functions that are also connected to this cookie statement.

2. What is Cookie?

  • (1) Cookies are small text files sent by websites to your hard drive, which are used to store (and sometimes collect) information about users’ use of websites, such as time spent on websites or goods or services, visited pages, language preferences, and other traffic data. We use the obtained information for security purposes, promote browsing, improve information display efficiency, provide personalized experience in using the website or goods or services, and identify your computer to assist the use of the website or goods or services. We will also collect statistical information about the use of websites or goods or services, in order to improve the design and functions of websites or goods or services, understand how users use websites or goods or services, and help us solve problems related to websites or goods or services.
  • (2) Web Beacon is a small graphic image (also called "pixel mark" or "transparent GIF"), which may be included in our websites, services, applications, messages and tools, and usually used to identify users and user behaviors along with Cookie technology. Website beacons allow our advertising service providers to know the following information: the website address of the website or goods or services page viewed by users, the browsing pattern of the website or goods or services, and the reaction to advertisements and promotions on the website or goods or services.

3. What Cookie do we use?

  • (1) There are two kinds of Cookies that we use, namely, session cookies and persistent cookies. Session Cookies are stored in temporary memory and will be cleared once the Web browser is closed. Persistent Cookies are stored on the hard disk drive until the expiration date. The following is a list of different types of Cookie that may be used by this website or goods or services. Any personal information collected through Cookie is in the applicable scope of this Privacy Policy. Some third-party Cookies on the Company's website or goods or services are listed.
     
  • (2) Basic Cookie

    Basic Cookie enable you to browse and use the services and functions of the Company's website or goods or services. Without such necessary Cookie, the website or goods or services will not run smoothly as expected that the website or goods or services or specific services or functions may not be provided.
     
  • (3) Preference Cookie

    Preference Cookie collect information about your selections and preferences, so that we can remember the language or other local settings and customize the settings of website or goods or services accordingly.
     
  • (4) Analyzation Cookie

    Analyzation Cookie will gather information about your use of websites or goods or services, so that we can improve the operation of websites or goods or services. For example, analyzation Cookie will show us the pages you visit most frequently on the website or goods or services, help to record any difficulties you encounter when using the website or goods or services, and tell us how effective the promotion activities are. In this way, we can understand the overall usage pattern of website or goods or services, instead of just seeing the usage situation of a single person. We will use the obtained information to analyze the traffic of website or goods or services, but will not investigate and obtain personal identification information from it.
     
  • (5) Advertising Cookie

    Advertising Cookie are used to display targeted promotions or advertisements that suit your interests on the website or goods or services, or to manage our own advertisements. This kind of Cookie collects information about your activities on various websites to provide targeted advertisements.

4. How to manage Cookie?

  • (1) Change the browser settings can control the usage mode of Cookie. Enable the browser's reject Cookie setting to reject cookies. Information about enabling or disabling Cookie can be obtained by referring to the website of your Internet browser provider. For many cookies, you can prevent the Company from placing cookies on your device through the "Settings" menu, or you can set the privacy level to be high in the browser function you use, so that you can refuse the writing of cookies. However, please note that refusing to write Cookie may cause the failure of some functions of the website to work properly.
     
  • (2) If you choose to use such settings, it may affect the operation of the Company's website. Unless the browser settings are adjusted to reject cookies, our system will send cookies when you enter or log in to the Company's website. For further information about cookies, such as how to find out which cookies have been set, or learn how to manage and delete cookies, please go to www.aboutcookies.org and www.allaboutcookies.org.
     
  • (3) If you want to clear Cookie left after visiting the website, you can download the following three programs that can remove tracking Cookie: http://www.lavasotusa.com/products/ad-aware _ se _ personal.php, http://www.spybot.info/en/download/index.html and http://www.webroot.com/consumer/products/spysweeper/.

5. Declaration of Change of Cookies

We may change this Cookie statement from time to time. Please check the “Recent Update” to confirm when this Cookie statement was last modified. If the Cookie statement is changed, the revised version will be published on the Company's website or goods or services as a change notice. Once the revised Cookie statement is published on the website or goods or services, all changes will become effective. By using the Company's website or goods or services under these changes, you are deemed to accept the revised Cookie statement.

6. Contact us

If you have any questions or suggestions about this Cookie statement, please contact us as described in Section XIV, "Contact Us" of this Privacy Policy.

VII. Information Security Protection

1. The Company cares about the security of your personal information. In order to fulfill the commitment to respect and protect your privacy and personal information security, the Company adopts appropriate technical and organizational security standards, including security measures in line with industry standards, to prevent unauthorized access, disclosure, abuse, alteration or destruction of personal information.

2. The Company's website hosts are equipped with firewall, anti-virus system and other related information security equipment and necessary security protection measures. The website and your personal data are protected by strict protection measures. Only authorized personnel can access your personal data. Relevant processing personnel have signed confidentiality contracts, and those who violate confidentiality obligations will be subject to relevant legal sanctions.

3. The Company's website, goods or services and online services will use reasonable security measures (for example, encryption technologies such as Transport Layer Security (TLS)) to protect your personal information during data transmission.

4. The Company has prepared reasonable security measures to prevent loss, misuse and tampering of information controlled by the Company.

5. The Company will use computer systems with access restrictions to store your personal information, and will store these computer systems in places with physical security measures. Except for cloud mail, cloud data will be stored in encrypted form, including the use of third-party storage space.

6. If it is necessary to entrust other units to deliver your personal information due to business needs, the Company will strictly require and take necessary inspection procedures to ensure that it complies with its confidentiality obligations, so as to fulfill its responsibility of supervision and management.

7. When you use some of the Company websites, goods or services, services or applications, or publish information through the Company websites, discussion forums, chat rooms or social networking services, other users can read, collect or use your shared personal information and content. In such cases, you must be responsible for the personal information you choose to share or submit. For example, if you list your name and email address in a forum article, this information will be made public. Please use this kind of function carefully.

8. If you or other registered users who use "Share" log in to the devices held by the registered users, all the information you share in "Share" may be downloaded to the third-party devices of the registered users, resulting in the disclosure of such shared information.

9. The laws, legal procedures, lawsuits and/or public and government agencies within or outside your residential area may require the Company to disclose your personal information. We may also disclose your personal information based on national security, law enforcement or other important public issues, if it is determined necessary and appropriate. We may also disclose your relevant information only if it is legally justified and judged to be reasonably necessary in order to enforce the Company's Terms and Conditions or protect the Company's operation or users, which may include providing information to the general public or government agencies. In addition, in case of reorganization, merger or sale of the company, we have to transfer any and all personal information collected to the relevant third party.

10. Please note, however, that since any electronic transmission method or data storage method is not impeccable, we cannot guarantee that your personal information is 100% safe and will not be attacked during system transmission or storage. To help protect your privacy and personal information, we need your help. Please don't tell others your password or use the same password as other services. At the same time, if you suspect any unauthorized use of your account or any other unsafe behavior in the Company, website, goods or services, please inform us. Even though the Company has tried its best to protect your information, the Company cannot guarantee or ensure the security of the information disclosed or transmitted to the Company online, and is not responsible for the theft, damage or accidental disclosure of your information. If you have reason to believe that the interaction between you and the Company is no longer safe, please inform the Company immediately as described in Section XIV, "Contact Us" below.

VIII. Applicable Law and Transnational Transmission

1. This Privacy Policy is governed by the laws of the Republic of China. However, please note that the personal information provided by you may be stored in any country/region where the Company facilities or the Company’s service providers are located, and the information will be processed and utilized at the said location. Any information you provide may be transmitted and accessed by organizations all over the world according to the methods described in this Privacy Policy, and relevant personal data may also be controlled by legal entities outside the Republic of China. For example, when you use this website or goods or services in the Republic of China, the Company may transmit information outside your country/region in the process of general business operations, and the data protection standards in other regions may be different from those in the Republic of China. Under certain circumstances, courts, law enforcement agencies, regulatory authorities and security authorities in other countries may have access to your personal information.

2. Some countries/regions have been recognized by the European Commission that their data protection level has reached the European Economic Area (EEA) standard. To transmit data from EEA to countries/regions where the level of data protection determined by the European Commission is not up to standard, the Company will take sufficient measures as much as possible to protect your personal information, such as using the standard contract terms adopted by the European Commission.

3. The Company will abide by the regulations of the Cross Border Privacy Rules System of the Asia Pacific Economic Cooperation (APEC) as far as possible. The APEC CBPR system provides a normative framework for organizations to ensure that personal information is protected when it is transmitted among APEC participating economies. If you have unsolvable privacy or data use problems with our APEC CBPR and/or PRP certification, please visit our third-party dispute resolution service provider.

IX. Period of data preservation

1. The Company will keep personal information under the following circumstances: when your account of the website or goods or services is valid; within the period required for the performance of the specific purposes stated in this Privacy Policy; within the period required by the applicable law; or keep your personal information for the period required or allowed by the purpose of collecting, processing and utilizing the data.

2. The conditions used to determine the retention period include: (i) the length of time that the Company has an ongoing relationship with you and provides you with this website or goods or services (for example, the time when you have an account of the Company's website or goods or services, or the time when you continue to use this website or goods or services);(ii) Whether there are legal or commercial obligations that the Company must abide by (for example, some laws will require us to keep your transaction records for a period of time before deleting them); (iii) Based on the Company's legal situation of whether to keep information or not (for example, applicable laws and regulations concerning restrictions on regulatory investigations, or other legal matters).

3. If it is reasonably necessary, the Company will continue to keep your personal information after your account is closed or terminated, or after the goods or services are returned and the authorized use period expires for the following purposes:

  • (1) In order to comply with the applicable laws and regulations or fulfill legal obligations;
  • (2) Provide and complete customer support services;
  • (3) Resolve disputes between the Company users or between the Company and users within the applicable extinctive prescription; or
  • (4) Detect or stop unauthorized use, improper use or abuse of services.

X. Advertising

1. The Company will set up advertisements on the webpages in the Company's website and goods or services and other websites that are not affiliated to the Company. The Company will enter into a contract with an advertising service provider, which will provide you with advertisements through Cookie and other similar technologies.

2. We are committed to providing optimized advertisements that best meet the needs of individual users. On the other hand, based on the nature of our services, the Company also carefully considers privacy rights to provide you with an environment where you can use services with ease and seek for a balance between convenience and privacy.

XI. Minors' Use of Website and Goods or Services The Company's website and goods or services are not intended for individuals under the age of twenty (20). The Company will not take the initiative to collect personal information of individuals under the age of 20.

XII. Update of the Privacy Policy The Company may update this Privacy Policy from time to time. In case of update, the Company will publish the updated policy and change notice on the Company's website and/or goods or services before the actual update. The remarked “Last Update Time” at the bottom of this Privacy Policy is the last revision time of this Privacy Policy. The Company will also send a notice to registered users of the website and/or goods or services, informing them that this Privacy Policy has actually changed. The Company recommends that this Privacy Policy be reviewed regularly for any changes. When the revised policy is published on the website and/or goods or services, any changes will take effect immediately, and if you continue to use the Company's website and/or goods or services after the changes, you are deemed to have accepted the revised policy.

XIII. Exemption of third-party services

1. The Company is not responsible for the privacy, information or other practices of any third party because of this Privacy Policy, nor is responsible for websites or services operated by third parties connected from the Company's website or goods or services because of this Privacy Policy. Adding a link to this website or goods or services does not mean that the Company or our related enterprises has any relationship (such as agency or representation) with the website, goods or services it links to, or are responsible for it.

2. In addition, the Company is not responsible for the information collection, use, disclosure, or security policies or practices of any third-party social media platform provider, application developer, application provider, operating system provider, wireless service provider, device manufacturer or other organizations, including the personal information you provided to other companies through the use of this website or goods or services (for example, the use of the communication service that integrated with the website or goods or services).

XIV. Contact us

1. The Company is located at: Address: No.179 Fuhuiyuan Road, Xitun District, Taichung City, 407

2. If you have any questions about this Privacy Policy, please contact us: Address: No.179 Fuhuiyuan Road, Xitun District, Taichung City, 407 Addressee: Privacy Protection Team

XV. According to Article 3 of the Personal Data Protection Act of the Republic of China you may exercise the following rights with respect to your personal information held by the Company:

  • (1) You are free to choose whether to provide relevant personal information or not. If you refuse to provide personal information, the Company respects your decision, but according to the nature or conditions of the services, you may not be able to use the services or complete the related transactions, and the Company reserves the right whether to agree to provide the related services or complete the related transactions.
  • (2) Except for the circumstances stipulated in the provision of Article 10 of the Personal Data Protection Act, you may inquire, request the Company to read or request to make a copy, and the Company may collect the necessary costs according to Article 14 of the Personal Data Protection Act.
  • (3) You may ask the Company for supplements or corrections, but according to Article 19 of the Enforcement Rules of the Personal Data Protection Act, you should properly explain the reasons and facts.
  • (4) If the Company collects, processes or utilizes your personal information in violation of the provisions of the Personal Data Protection Act, you may request the Company to stop collecting your personal information in accordance with Item 4 , Article 11 of the Personal Data Protection Act.
  • (5) According to Item 2 of Article 11 of the Personal Data Protection Act, if there is any dispute over the correctness of personal data, you may request the Company to stop processing or using your personal data. However, in accordance with the provision, if the Company is necessary for business, or if you agree in writing and indicate the dispute, this restriction shall apply.
  • (6) According to Item 3 of Article 11 of the Personal Data Protection Act, when the specific purpose of collecting personal data disappears or the time limit expires, you may request the Company to delete, stop processing or use your personal data. However, according to the provision, this restriction shall not apply if the Company needs to perform business or has obtained your written consent.
  • (7) If you want to exercise the rights stipulated in Article 3 of the above-mentioned Personal Data Protection Act, please ask the Company about the relevant procedures.

XVI. If you are a Chinese resident, in addition to the above rights and interests, you also enjoy the protection provided by Chinese laws and regulations.
Please refer to the link for details. https://www.cteparts.tw/article/CTE在线购物网站个人信息保护政策

XVII. If you are a resident of the European Union, in addition to the above rights and interests, you also enjoy the protection provided by EU decrees.
Please refer to the link for details. https://www.cteparts.tw/article_en/GDPR

XVIII. If you are a resident of California, you also enjoy the protection provided by California state laws in addition to the above rights and interests.
Please refer to the link for details. https://www.cteparts.tw/article_en/Supplementary Provisions of Privacy Policy(CCPA)